Results from 2025 Satisfaction Survey

 

On a scale from 1 to 10, members (our service users with aphasia) rated how much they agreed with the below statements: 

 

Survey Question

Average Score

Trend/Insight

By attending the group, I feel less isolated

9.64

Outstanding: The group is highly effective at combating isolation.

Since attending the group, I feel more connected to the world again

9.28

Very High: Strong positive impact on members' reintegration.

At this group I can be myself

9.70

Outstanding: The group provides a highly supportive and authentic environment.

At this group people understand aphasia

9.70

Outstanding: The environment is deeply understanding of members' condition.

At the group I am able to have conversations (via speaking, writing, drawing, gestures)

9.49

Very High: The group successfully facilitates communication in varied ways.

I like having somewhere to meet others with aphasia

9.77

Highest Score: The social connection aspect is the most valued element.

At the group, I learn how to live with aphasia

9.09

High: Very good, but slightly lower than the other core questions, suggesting a small potential area for enhancement in explicit skills or learning around living with aphasia.

The group helps me to feel confident about living with aphasia

9.37

Very High: Strong positive impact on member confidence.

At the group I get support from others

9.70

Outstanding: Peer support is a core strength of the groups.

The group has given me new friends

9.37

Very High: Excellent social outcomes and community building.

The group adds purpose to my week

9.68

Outstanding: The group plays a crucial role in providing meaning and structure.

My speech has improved since attending the group (for attendees of 6+ months)

8.92

High/Positive: This is a strong average given that the primary focus is support, not clinical speech therapy.

 

  

 

 

 

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